The purchase, step by step
- Find the face in the Connect IQ Store app. The price shows where the Install button would be on a free face.
- Tap the price and sign in. The checkout is Garmin's own, branded Garmin Pay. First purchase asks for a card; later purchases are one confirmation.
- Confirm. The face downloads and installs like any free face, and your watch switches to it after the next sync. The whole flow is under a minute.
That is the entire mechanism, and it is worth naming what is absent: no unlock codes, no external website, no subscription. A one-time price, paid inside the app. (Garmin's support page on store purchases covers the payment details.)
What you actually own
The license attaches to your Garmin account, not to the watch. In practice that means you can remove the face and reinstall it later without paying again, install it on another compatible watch on the same account, and carry it to a future watch when you upgrade, provided the new model is on the face's supported list. The supported list on the store page is therefore the one thing worth reading before you buy; a good face page also spells it out, the way our Quipu page does.
Refunds: the 48-hour window
Garmin grants refunds on Connect IQ purchases within 48 hours of buying, no justification required. Request it through Garmin support with your order details, and the purchase is reversed. We see this from the seller side: refunds inside the window are simply granted, which keeps developers honest and makes trying a paid face genuinely low-risk.
One practical tip from our own inbox: if the face misbehaves on your watch, email the developer before you walk away. Most faces that fail on one specific model fail for a fixable reason, the developer often ships the fix in days, and you keep the face you wanted. The refund window is your safety net either way.
The one thing to check: whose checkout is it
Garmin's built-in payments arrived in 2024. Before that, paid faces used third-party sellers: you pay on an external site, get a code, type it into the face. Plenty of legitimate developers still sell that way, but the trade-off is real: Garmin never sees the money, so Garmin cannot refund it, and the code is a manual step the store checkout does not have. You can tell the difference at a glance: a store-checkout face shows a price on its store page, while a code-based face is listed free and asks for payment after installing.
Our stake, stated plainly
We sell Quipu and Tifo through Garmin's checkout, and Tessera is free. So yes, we benefit when store buying feels safe. That is also why this page exists: the mechanics are genuinely good for buyers, and almost nobody explains them.
Frequently asked
Is it safe to put my card into the Garmin app?
I bought a face and changed watches. Do I pay again?
The face does not work right on my watch. Can I get my money back?
Why do some faces ask me to pay on an external website with a code?
Why are big-brand faces so much more expensive than indie ones?
Last verified: 2026-07-18 · our own store listings (we sell Quipu and Tifo through this exact flow) + Garmin support documentation